DUTY OF CARE

P R I V A C Y & C O N F I D E N T I A L I T Y

MindWorks Clinic protects the privacy of clients who consent to participate in counselling sessions that involve disclosure of private information. All clients acknowledge and agree to the informed consent.


Case notes or any recorded material are saved encrypted in an electronic device upon
completion of treatment sessions. Case notes are shredded once treatment is
completed. Our duty of care is to always act in the best interest of the client, as a safe working environment fosters productivity and avoids unnecessary risks.
We provide a service that abides by PACFA and AHA.

C O N F I D E N T I A L I T Y

All information is kept confidential, except in the following circumstances:

  • If subpoenaed by a court of law

  • If there is risk of harm to the client or a third party.

  • If a child or elderly person is in danger 

  • If you have given signed consent to share information with third parties to support treatment goals

L E G A L  &  E T H I C A L  R E S P O N S I B I L I T I E S

MindWorks Clinic takes all reasonable steps to explain the nature of hypnosis, options,
limitations and risks and to avoid harm to clients as a result of the therapeutic process.
MindWorks Clinic promotes client autonomy and encourage clients to make responsible
decisions on their own behalf.
MindWorks Clinic establishes and maintains professional boundaries with clients. Such
boundaries apply beyond the therapeutic relationship.
MindWorks Clinic can refer clients to an appropriate specialist when there is evidence of
a condition beyond the counsellors capability.
When a client indicates that they would like a second opinion, MindWorks Clinic can offer
every practicable assistance to clients to obtain a second opinion.